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Privacy
Policy

Privacy Policy · Clear and responsible care for your information

INTELLIGENT ELECTRICAL APPLIANCE CO., LTD. (the “Company,” “we,” “us,” or “our”) respects your privacy rights and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website (ulka.co.th) and use our services, such as purchasing products and making inquiries.

Information We Collect

We may collect the following types of personal data from you.

Information You Provide Directly

  • Full name
  • Address
  • Telephone number
  • Email address
  • Payment information, such as credit card information
  • Order information
  • Inquiry and contact information

Information Collected Automatically

  • IP address
  • Browser type
  • Operating system
  • Website usage information, such as pages visited and time of visit
  • Information obtained from cookies

How We Use Your Information

We use your personal data for the following purposes:

  • To process your orders
  • To provide customer service
  • To improve our website and services
  • To send news and promotions, only where you have provided consent
  • To answer your questions and inquiries
  • To conduct market data analysis for the development of products and services

Disclosure of Your Information

We may disclose your personal data to the following third parties:

  • Service providers we use to operate our business, such as delivery and payment providers
  • Government authorities, where required by law or pursuant to a lawful order
  • Business partners, only where you have provided consent

Personal Data Retention Period

We will retain your personal data for as long as necessary to fulfill the purposes described in this policy or for the period required by applicable law, such as accounting and tax laws that require transaction records to be retained. After the necessary retention period has ended, we will delete, destroy, or anonymize the personal data so that it can no longer identify you.

Protection of Your Information

We use appropriate security measures to protect your personal data from unauthorized access, use, alteration, or disclosure.

Your Rights

As a data subject, you have the following rights under applicable law:

  • The right to access and obtain a copy of your personal data
  • The right to correct your personal data so that it is accurate, current, and complete
  • The right to request the deletion or destruction of your personal data
  • The right to suspend or restrict the processing of your personal data
  • The right to object to the processing of your personal data
  • The right to request the transfer of your personal data
  • Right to withdraw consent: If you have provided consent, you may withdraw it at any time
  • Right to lodge a complaint: If you believe that we have violated personal data protection law, you have the right to lodge a complaint with the Personal Data Protection Committee

Changes to This Privacy Policy

We may change this Privacy Policy from time to time. We will notify you of any changes by posting the revised Privacy Policy on our website together with the date of the latest revision.

Contact Us

If you have questions or concerns about personal data protection or wish to exercise your rights, please contact us:

INTELLIGENT ELECTRICAL APPLIANCE CO., LTD.

Address: 241/107 Eknan Village, Moo 6, Soi 3/2, Bang Phriang Subdistrict, Bang Bo District, Samut Prakan 10560

Telephone: 02-055-6626

Email: center@ulka.co.th

Thank you for trusting ULKA. We are committed to protecting your personal data in accordance with this policy.